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RETURNS AND EXCHANGES

HOLIDAY RETURNS & EXCHANGES

To request a return, please email parkcity@wenorwegians.com or call 435.649.9528.

Returns/Exchanges from the Holiday season will be accepted until January 10th 2022.

To exchange for a different size/color/style we will issue a refund in the form of a gift card that can be used to purchase the item desired. 

For returns for full refund, the refund can only be given back to the ORIGINAL FORM OF PAYMENT with no exceptions. We cannot legally refund a purchase to a different credit card than the purchase was made with.

ITEMS PURCHASED AS A GIFT ON SALE AT 40% DISCOUNT OR HIGHER IS NOT ELIGIBLE FOR REFUND OR EXCHANGES.

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Items purchased at discount over 40% are final sale, no returns or exchanges. Items purchased at regular price or a discount lower than 40% are returnable for an exchange, a store credit or refund within 14 days of your receipt of the item(s).

To request a return, email parkcity@wenorwegians.com or call 435.649.9528. You will be issued a USPS return label. Return for refund will be issued for unused, full-priced merchandise with original tags, returned within 14 days of arrival at shipping destination.  Once item is received back, your refund will be processed within 1-2 business days, and depending on your bank's processing times, the refund will show up on your bank statement within 3-6 business days.  Refunds are issued only in the form of original payment.

 

How long does a refund take? 

Shipping Time Processing time Bank Processing Time Total Time
3-7 Business Days* 1-2 Business Days 3-5 Business Days 7-14 Days

 

*During the Holiday season, please expect the return time to us to take longer than normal.   

 

Exchanges

 

The quickest and most efficient way to exchange an item is to place a new order for the replacement product(s) and return your original item to us for a refund.  This allows us to process and ship the replacement immediately. Then, please return the original product in accordance with the Returns listed above. Upon receipt of the original product(s), we will process the return and issue a refund in the form of original payment as soon as we can, normally within 24-48 hours of receiving the returned item.

 

Returning a Gift

 

If you would like to return a gift that you received, it can be returned for either a store credit or exchanged for another item. 

To request a gift return, email parkcity@wenorwegians.com or call 435.649.9528.